UPDATED PRIVACY POLICY
Effective Date: March 24, 2026
Last Updated: March 24, 2026
VRTX Events LLC (“VRTX Events,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit vrtxhtx.com and vrtx-events.com (the “Sites”) or use our services, including event registration and ticketing.
By using our Sites or services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
A. Personal Information
When you interact with us, we may collect:
- Name
- Email address
- Phone number
- Billing/payment details (processed securely via third-party providers)
- Event registration details
B. Automatically Collected Data
We may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referral URLs
- Interaction data (clicks, navigation behavior)
C. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Remember user preferences
- Analyze traffic and behavior
- Deliver relevant ads and marketing
You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
- Provide and manage events, ticketing, and services
- Process transactions and send confirmations
- Communicate with you (support, updates, promotions)
- Personalize your experience and marketing
- Improve website performance and analytics
- Prevent fraud and ensure security
- Comply with legal obligations
3. How We Share Information
We do not sell your personal information.
We may share your information with trusted third parties that help operate our business, including:
- Analytics and advertising providers
- CRM and marketing platforms
- Event and ticketing platforms
- Website hosting and infrastructure providers
These may include (but are not limited to):
- Google (Analytics, Ads, Search Console)
- HubSpot
- Monday.com
- WordPress & Elementor
- POSH (event/ticketing platform)
- Social media platforms (Instagram, X/Twitter, Bluesky)
These providers process data according to their own privacy policies.
4. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When no longer needed, we securely delete or anonymize data.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure. By using our Sites, you acknowledge this risk.
6. Your Privacy Rights (U.S. & California Residents)
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete your personal data
- Opt out of marketing communications
- Request information about how your data is used
To exercise your rights, contact: support@vrtx-events.com
We will respond in accordance with applicable laws.
7. Email & Marketing Communications
You may receive emails about:
- Event confirmations
- Updates or changes
- Promotions and marketing
You can unsubscribe at any time using the link in our emails.
8. Cookies & Advertising Choices
We may use third-party tools (like Google Ads) for remarketing.
You can:
- Disable cookies in your browser
- Use tools like Google Ad Settings
- Opt out of interest-based advertising
Note: Disabling cookies may affect site functionality.
9. Third-Party Links & Platforms
Our Sites may link to third-party websites or integrate with platforms (e.g., ticketing or social media).
We are not responsible for their privacy practices. Please review their policies separately.
10. International Users
If you access our Sites from outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ.
11. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect personal data from children.
If we learn we have collected such data, we will delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised “Effective Date.”
Your continued use of the Sites constitutes acceptance of the updated policy.
13. Contact Us
VRTX Events LLC
PO Box 630392
Houston, TX 77263, USA
Email: support@vrtx-events.com